1. What is your warranty? And if the machine borken,what can i do?
A: All our machine have one year guarantee repair.The main machine within one year have any problem,Once show us short vedio or picture of problem.We will response to you and provide a solution within 24 hours. If necessary , we will offer free replace spare part to you.you only pay shipping freight. If you want send back,we also offer free repair and send back to you.However,quality problem seldom happen because we check the machine 100% in good condition then ship to you.
2. If the machine accessories or consumables need rechange,what can i do?
A: we will offer all the accessories and consumables,you can buy it from us. So that all machine you can use for long time.
3. Which payment terms you can accept?
A: We accept Western Union, Escow via credit card(5% handling fee), TT($30handling fee), Paypal(4.5% handling fee)
4. What are the shipping ways you can offer?
A: We can delivery the goods by sea/air/express DHL.UPS.TNT,EMS,FEDEX according to your requirements.Usually Express take about 5 days to your address.
5. When will you ship out the goods after receiving my payment?
A: Sample order in small quanlity,we will ship out within 3 working days.if Bulk order ,within 30 days after 30% deposite.
6. Do you make OEM or ODM?
A: Yes, we can provide all kinds of OEM / ODM packing and labels.
7. Why Choose you?
A: 1.You can get our Manufature service including OEN and technical support
2. you can fast delivery and good package. we have goods in stock.
3.we have one year warranty. and offer 100% inspection before delivery to you.
4.You can get Free training for operation of the equipment in our company.
5.You can 24 hours On-line services,incluiding email,skype,whatsapp,wechat,trademanage etc.
6. You have any question,we can solve all the problem on time.
7. You will get high quality product from us. "Quality first" is our slogan.
8.You will built up long term business relationship and friendship with us. Because we offer Quality first, prompt delivery and reasonable price.